We love UC. Not because of what it is but because of what it allows us to do.

It helps us make money. It helps us save money. It helps us unify our business and deliver better service.
It can do the same for you.

The magic is in the software, we use it to bring together things you already do with things you should do!

UC means you need never miss a sales opportunity…
it fixes problems you know exist and some you don’t

Can I talk to someone about X?
Sorry, I don’t work in that department and all lines are busy. Can we call you back?

With UC Call Management and Presence…
Yes, I can help you with that! - UC finds the right department and person… wherever they are !

UC Improves Customer Service - give your customers the right answers and help them without delay, and avoid this…

We logged a support call with you earlier, can I get an update?
I’m sorry my colleague was dealing with that I think. Can I get them to call you back?

I placed an order for XYZ, can I check on the status of that?
I can see you order was placed but there’s no notes on the system to suggest there’s a problem. When were you expecting it? A week ago! Oh, I’m really sorry let me run around and look into that and then I’ll call you back ok?

UC helps you win more business. UC saves you money. UC helps you work more efficiently to give your clients the answers they need, when they need them.

• On average, current users of unified communications applications experience time savings of 30 to 55 minutes per day per person
• Additionally, conferencing and soft phones result in significant savings through reduced traveling expenses and mobile phone charge
• Users of presence-based applications saved 32 minutes daily by reaching colleagues on the first try, because they automatically knew the best way to reach them. 
• Soft phones saved users £1k monthly by avoiding mobile phone and long-distance charges; saved traveling employees 40 minutes daily; and saved 3.5 days per year by enhancing business continuity.
• Conferencing and collaboration benefits included a 30 percent reduction in conferencing expenses (due to in-house conferencing); £1k per month saving by reducing travel; and 30 minutes saved per virtual conference set up through Outlook/Notes integration.
• Unified messaging saved each person 43 minutes due to more efficient message management, and saved traveling employees 55 minutes per day. According to Sage Research, companies deploying unified communications can save more than 30 minutes per employee per day, on average, as a result of being able to reach co-workers

To find out more on the real benefits UC can bring your business from a nationwide providers of servers, storage, converged network solutions call us now on 0845 1 308308

Why choose Indecs Group?

When implementing a unified communications solution Indecs works with the customer to design a solution that would best work for them, working through business processes and how each process can be improved with the use of unified communications.

Indecs can build voice and other Unified Communications into the network so enhanced communication and collaboration go everywhere the network goes whilst continually ensuring your solution is secure, reliable, and easier to manage.

To get started click here.