Sun Workstation and Desktop Support

Thank you for your visit!

Who would have thought when SUN introduced the first SPARC based computer in 1987 that you would have been surfing for support in 2008! By the way that first machine was a SUN-4 but we guess you knew that. The fact is that many generations of test and development later saw SPARC at the heart of many enterprise systems and it truly became a leading hardware platform for heavyweight server applications. It is testimony to the engineering design and manufacture that many are still very much alive and active today.

We love them because they are very solid and reliable. Some components may be harder to find but if you know where to look (and we do!) then there is still plenty of life in these systems. However, you are always only a whisker away from a hardware failure and the only way you can guarantee a solution is to have the perfect blend of available parts and skilled, experienced engineers. It sounds simple, and mostly it is, but we have spent over 20 years perfecting the art of resolving enterprise IT challenges. So, at the risk of revealing our light from under the proverbial bushel, we’re rather good at supporting these!

For calm heads and support contracts that might even make your finance people break into a smile you should get in touch. Send me a mail. Tell me what what’s on your mind. It’s a start. tom@indecsgroup.co.uk

We think you should expect the answers these simple but crucial questions:

• What can you cover?
• Do you have the right accreditations?
• Can you do it better than my current provider for less?
• Who else do you look after?
• How much does it cost?

Click on the live links and see if our answers measure up to your standards.

SUN Workstation and Server Support from someone who actually cares


What can we cover? (back to top)
 
Virtually everything!

SPARC Systems 630, 670, 690
SPARCStation IPX
SPARCStation 1,2,3,4,5,10 and 20

We can cover them 24 x 7 x 365 or NBD or pretty much any variation you can think of! It depends what you need. Our service level has to match what you want to make sense.

Drop us a mail to sunsupport@indecsgroup.co.uk and we’ll quote within the hour or call 0845 1 308308 and we may do it even faster!

Do we have the right accreditations and capabilities? (back to top)

We have over 15 years experience working with the full SUN range and can provide you with access to references and testimonials from direct clients and channel partners that will show we deliver what we promise and deliver it for less!

As you would expect we have a full complement of SUN trained engineers, administrators and specialists who have plenty of real world experience! In fact, we may argue that our engineers have learned a lot more from practical work in the field than they ever learned from gaining their certificates but it’s still good to have them.

Can we do it better than your current provider for less? (back to top)

Our aim is to deliver everything that you would expect from having a contract with SUN. However, that is a minimum set of standards.

We know what is usual. We know what is typical. We know general levels of support are ok if a bit expensive. The problem is we don’t do ‘usual’ or ‘typical’ or ‘ok’ as a service level.

We have to be better and we have to charge less or you won’t switch! We just live in the real world so let’s see what we can do for you. Email us sunsupport@indecsgroup.co.uk or call 0845 1 308 308

Who else do we look after? (back to top)

We partner with all of the major support players like IBM Global Services, Fujitsu Services, Computacenter, Phoenix IT Services etc and work on clients including those in the FTSE 100 list but also work with smaller VARs and Integrators and a range of SMB’s, Universities, Colleges and Councils.

They are our most potent advocates. We will invite you to speak with them. Feel free to ask them anything you like! However, first you have to start talking to us so email us sunsupport@indecsgroup.co.uk or call 0845 1 308 308

How Much Does it Cost? (back to top)

Less than you’d think! Prices start from as low as £200 per annum for SPARC10,20 support for example. We need to know what you actually have and what service level you really need to give you an accurate quote so get in touch sunsupport@indecsgroup.co.uk or call 0845 1 308 308