HP Server Support

‘HP Integrity is business-critical. Integrity's intelligently virtualized, standards-based environment can scale dynamically-and provide continuous availability. For a mission-critical infrastructure flexible enough to adapt to new business needs, the answer is Integrity’ Well that’s what those clever, sharp-suited, Porsche driving marketing gurus at HP say and who are we to argue?

Well, we look after the full range from entry to mission critical and have to say it is excellent! It is finely designed and reliable but they still go wrong! That’s just a fact of life. The trouble is the consequences can range from irritating to catastrophic. We know that you know that these servers come with the standard HP Care Pack offering and you may be ok with this standardized, vanilla offering. However, if you’re reading this then maybe you are looking for something that is a bit better than average or standard or bundled? 

Integrity Server Support in the real world

Manufacturer support can be expensive and inflexible. They are billion dollar corporations with thousands of employees. The salesperson may care deeply about your business and your issues (or at least appear to!) That means your issue is just one of thousands they are dealing with. With those kinds of challenges how much personal attention and service do you think you’re going to get?

In the real world you don’t get something for nothing and what is free is generally worthless. When you buy support from us what’s different? We don’t aim to just get you back to where you can see a log on prompt, restoring your basic functionality with complete disregard to the impact on your working day! No, we want to get you back as near as possible to the position you were in shortly before you had the problem. We try and turn the clock back. Help you restore your settings and even your data if you wish.

We don’t do ‘standard’ and we don’t do ‘average’ we respond fast and hit the problem hard. Smart and accurate diagnostics, precision logistics and engineers capable of working small miracles is what you can expect from us. Anything less would be a bit of a disappointment!

 

Main Benefits:

    • Flexible Service levels: From next business day to 4 hour 24 x 7 x 365
    • Accredited, manufacturer trained, nationwide engineering force
    • Spares held in secure facilities throughout the UK
    • Software Total Care - full OS software support and licensing contracts available
    • Lower costs without any compromise on service levels